What is digital accessibility?
Digital accessibility is a set of rules and best practices that covers functional, graphical, technical, and editorial aspects.
Adhering to these rules and best practices ensures that digital resources (such as websites, mobile applications, PDF documents, etc.) are accessible to individuals with disabilities.
An accessible website allows, for example, to
- Customize its display through the operating system and/or the browser (increasing or decreasing font size, changing typography, modifying colors, stopping animations, etc.).
- Navigate using assistive technologies, such as text-to-speech software or a Braille display.
- Navigate without using a mouse, solely with a keyboard, switches, or via a touchscreen.
- Access videos and audio content using subtitles and/or transcripts.
- Etc.
Digital Accessibility Commitments
Digital accessibility conditions the ability for any digital service or content to be a vector of inclusion and autonomy for everyone. In this regard, it aligns with the same approach as inclusion for full access to digital resources for every individual. Digital accessibility is therefore a fundamental right, as recognized by the United Nations in the Convention on the Rights of Persons with Disabilities, among other documents.
To ensure respect for this right, France has established a regulatory framework based on the Law of February 11, 2005, for equality of rights and opportunities, participation, and citizenship for people with disabilities, in accordance with European texts. Article 47 of this law makes accessibility a requirement for all online public communication services of public bodies, as well as for certain private entities. Among these private entities are those with a turnover in France of at least 250 million euros per year, calculated based on the average annual turnover generated in France over the three preceding fiscal years prior to the year in question. To complement the regulatory framework and define the technical requirements that arise from it, a dedicated reference document has been drafted: the RGAA (General Reference for Improving Accessibility).
Natixis TradEx Solutions is committed to making its website accessible, in accordance with Article 47 of Law No. 2005-102 of February 11, 2005, and in line with the ambitions and commitments of the BPCE Group of which it is a part. Currently, the BPCE Group is implementing a program aimed at enhancing digital accessibility, one of the key elements of which is the development of a multi-year plan for 2025-2027 that is common to all its entities.
Non-compliance Declaration with the RGAA
This temporary declaration applies to the internet website of Natixis TradEx Solutions.
Compliance Status
This site is non-compliant with the RGAA (General Accessibility Improvement Reference) – version 4.1.2, due to the absence of an audit to evaluate its compliance. In the event of a planned redesign or decommissioning of the site, no actions will be taken.
Establishment of this Declaration
This declaration was established on November 03, 2025.
Feedback and Contact
If you are unable to access content or a service on this site, you can contact us at the following email address: [email protected]
Recourse Options
This procedure should be used in the following case: you have reported an accessibility issue that prevents you from accessing content or one of the services on the portal, and you have not received a satisfactory response.
You can:
- Contact Arcom to report one or more violations of the regulations regarding digital accessibility by visiting the contact form on Arcom’s website.
- Reach out to the Defender of Rights to assert your rights regarding the accessibility issues you have encountered:
- Either contact the delegate for your region through the directory of the Defender of Rights delegates.
- Or fill out the complaint form of the Defender of Rights by selecting the themes "I am a victim of discrimination," then "Goods and private services," and finally "Disability."
- Or send a free letter (without postage) to the following address:
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07